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mail-merge: Add example command-line for RT
author
Alex Dehnert
<adehnert@mit.edu>
Sun, 10 Mar 2013 22:58:42 +0000
(18:58 -0400)
committer
Alex Dehnert
<adehnert@mit.edu>
Sun, 10 Mar 2013 22:58:42 +0000
(18:58 -0400)
mail-merge-help/README
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diff --git
a/mail-merge-help/README
b/mail-merge-help/README
index 632c87192f3924b6c098e2c94cbc968e0b997379..a328099910578644630573c1c4f7319ff05baca3 100644
(file)
--- a/
mail-merge-help/README
+++ b/
mail-merge-help/README
@@
-42,6
+42,13
@@
mail-merge now supports limited RT interaction. To use with RT, you should:
* Optionally, pass --rt-owner, to set the Owner and add them as an AdminCC on
the created tickets
* Optionally, pass --rt-owner, to set the Owner and add them as an AdminCC on
the created tickets
+An example commandline is:
+mail-merge --rt-queue=ASA::Database asa-db-correspondence@mit.edu missing-whatever.txt missing-whatever.test.csv
+
+(Replace ASA::Database with your queue name (or number; note that if your queue
+name contains a space, it must be the number), and
+asa-db-correspondence@mit.edu with your queue correspondence address.)
+
mail-merge will automatically create the ticket, set the value of the "email"
field as Requestor, and email the correspondence address (not the "email" value
directly) with your ticket.
mail-merge will automatically create the ticket, set the value of the "email"
field as Requestor, and email the correspondence address (not the "email" value
directly) with your ticket.